The General Data Protection Regulation is a set of laws put in place by the European Commission on May 25, 2018 for all companies operating in Europe.
At Norse Light, the collection of your data is limited to what is strictly necessary and aims to ensure the smooth running of your order and the various services we offer (newsletters, email announcing new sales, etc.)
Some companies exchange customer files for commercial prospecting, know that at Norse Light this is not and never will be the case. All the data we collect stays with us and will never be given, rented or sold to a third party.
For payments, we work with PayPal and Stripe to ensure the protection of your data. The processing of your order goes through a secure payment gateway which, like our entire site, uses the HTTPS protocol. Thus your bank details are protected and encrypted, and at no time do we store or have access to your bank card number.
When can my personal data be collected?
During your Order
When you create a customer account on our site, we record in our systems all the information necessary for placing an order: your email, your first and last name, your postal address and your telephone number in order to be able to prepare and deliver your parcel.
If you have given us your consent, we use your email address to send you news about our activity. Please note that if you no longer wish to receive these emails, you can unsubscribe at any time by clicking on the “unsubscribe” link located at the bottom of our newsletters or directly on the site in your account area. The onset is immediate.
If you make a contact request we use your name and email address to allow you to contact our team and receive a response in return.
WHAT ABOUT COOKIES?
When browsing our website, information relating to the browsing of your device (computer, tablet, smartphone, etc.) may be recorded through files called “Cookies”.
These cookies allow us:
- to measure the number of visitors to our website, as well as its content
- save customer account information when you are logged in
- save the shopping cart
If you want to change your cookie preferences you can do so through your browser software:
- Internet Explorer
HOW LONG IS MY DATA KEPT?
Your data is kept for the time to achieve the purpose for which it was collected, and this within the time limits imposed by the regulations in force. Thus the data collected for prospecting purposes can be kept for a maximum period of 3 years from the closure of your account.
Your data is erased when the retention periods expire. Nevertheless, they can be archived beyond the durations foreseen to provide for the needs of research, observation, and prosecution of criminal offenses. This archiving is done for the sole purpose of making your data available to the judicial authorities. Your data will then be anonymized and will no longer be available online, but will be extracted and stored on an autonomous and secure medium.
WHAT SHOULD I DO IF I WANT TO MODIFY OR DELETE MY DATA?
In accordance with the regulations, any natural person using the Norse Light website has the possibility to exercise the following rights:
- right of access, rectification and deletion of collected data
- right to object to the processing of their data
- right to restriction of processing
- right to portability of collected data
- right to formulate directives relating to the storage, erasure and communication of his personal data after his death
In order to respect your rights, most of the data can be modified directly by yourself from your customer area on our website. For any other request concerning your data, we invite you to write to the person in charge of personal data of Norse Light at the email address firstname.lastname@example.org. We will accede to your request as soon as possible.